Your Network
The importance of a school district node in the Fiber 10 network cannot be overstated, as each node is a critical component of the completely optical private network that spans over 2000 fiber route miles. Utilizing Dense Wavelength Division Multiplexing (DWDM) technology, all locations are equipped with the same high-performance equipment, ensuring uniformity and reliability across the network. The four diversely routed DWDM core rings, which terminate at the Infomart in Dallas—one of the largest interconnection hubs in the US—provide exceptional resiliency, enabling traffic to be rerouted in under 50 milliseconds in case of a node failure.
Maintenance Best Practices for Fiber 10 Consortium Members
As a member of the Fiber 10 consortium, your district plays a crucial role in maintaining the integrity and performance of the entire network. Since your equipment is part of a larger fiber ring, it's essential to follow specific procedures when planning maintenance activities that could potentially affect network operations.
Maintenance Planning Process
To ensure smooth operations and minimize disruptions, follow these steps when planning maintenance activities:
Assess the Impact: Determine if your planned maintenance could potentially put the ring in Simplex Mode (where traffic flows in only one direction for resiliency).
Plan Carefully: Schedule maintenance during off-peak hours to minimize potential disruptions.
Prepare Documentation: Create a detailed maintenance plan, including the scope of work, expected duration, and potential impact on the network.
Notify Fiber 10: Contact the Fiber 10 support team at Fiber10@region10.org well in advance of your planned maintenance window.
Submit a Formal Request: Use the Tranzact system to submit a maintenance window request. Include your circuit ID or site address in the request.
Await Approval: Do not proceed with maintenance until you receive explicit approval from the Fiber 10 team.
Perform Maintenance: Once approved, carefully execute your maintenance plan within the agreed-upon time window.
Confirm Completion: After maintenance, confirm with the Fiber 10 team that normal operations have resumed.
Important Considerations
- Emergency Situations: In case of urgent issues, contact Zayo's Network Control Center at 1-866-236-2824 for immediate assistance.
Best Practices for Maintenance Windows
1. Minimize Frequency: Consolidate maintenance activities to reduce the number of maintenance windows required.
2. Communicate Clearly: Provide clear, concise information about your maintenance plans to the Fiber 10 team.
3. Be Prepared: Have a rollback plan ready in case unexpected issues arise during maintenance.
4. Stay Informed: Keep up-to-date with any Fiber 10 network upgrades or changes that might affect your local equipment.
5. Document Everything: Maintain detailed records of all maintenance activities for future reference.
By following these best practices and working closely with the Fiber 10 team, you can help ensure the continued reliability and performance of the entire network while meeting your district's maintenance needs. Remember, your cooperation and careful planning are essential to maintaining the high standards of service that Fiber 10 provides to all consortium members.
Thank you!